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Frequently Asked Questions

Find answers to common questions about our care services, costs, and how we can help you.

Trust & Quality Assurance

Fully Regulated & Quality Assured

Your safety and peace of mind are our top priorities. We maintain the highest standards of care through rigorous regulation and quality assurance.

CQC Regulated

CQC Regulated

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. Being CQC regulated means we meet rigorous standards of quality, safety, and compassionate care.

Quality AssuredRegularly Inspected
DBS Checked

DBS Checked Staff

All our care professionals undergo enhanced DBS (Disclosure and Barring Service) checks. This ensures that every team member is thoroughly vetted and safe to work with vulnerable individuals.

Enhanced DBSFully Vetted

Safe

Protected from abuse and avoidable harm

Caring

Treated with compassion and respect

Effective

Care that meets individual needs

Well-Led

Strong leadership and governance

Commitment to Excellence

We are committed to maintaining the highest standards of care. Our CQC registration number and latest inspection reports are available upon request. We continuously monitor and improve our services to ensure we exceed regulatory requirements.